Funeral Directors | Low Cost Funerals for London, Hertfordshire & Essex

Privacy Policy

Privacy Policy

We take your privacy seriously. This Privacy Policy explains what personal information we collect and how we use it. We encourage you to read this policy thoroughly. For clarity, we have broken it up into sections and longer sections have a heading and summary.

Privacy Policy Notice

The policy: This privacy policy notice is served by Austin, Davis & Son Ltd (registered in England and Wales under company number 12181271 with the registered address of 71 Bounces Road, Edmonton, London, N9 8JE) under the website; [austindavisandson.co.uk]. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, Austin, Davis & Son.
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

  • We are registered with the ICO under the Data Protection Register, our registration number is: ########.

We will only use your personal data where:

We have your consent

For example, when you submit a contact form on the website we rely on your consent in order to establish communictions with you. Where we do, you can withdraw your consent at any time.

It is necessary for our legitimate interests

For example, you may ask us to contact a church or crematorium on your behalf. We will only use such data where those interests are not outweighed by your own interests or fundamental rights and freedoms.

It is necessary for the performance of a contract

For when we are in a contract with you, or when we are taking steps requested by you prior to entering into a contract.

Please note that where we require you to provide certain data in order to perform our contractual obligations and you decline, this may delay our performance of the contract or prevent us from honouring the contractual obligations.

It is necessary for compliance with a legal obligation we have to protect your vital interests

For example, if you became ill suddenly and we needed to share your information with emergency services.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

  • Cookie Notice; cookie_notice
  • Google Universal Analytics; _ga, _gat, _gid

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.

Our EMS provider is; MailChimp. We hold the following information about you within our EMS system;

  • Email address
  • I.P address
  • Subscription time & date

Complaints or queries

Austin, Davis and Son tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 10 July 2019.

How to contact us

If you want to request information about our privacy policy you can email us or write to:

Austin, Davis and Son Ltd
71 Bounces Road
Edmonton
London
N9 8JE

Resources & further information

Privacy Notice Policy Base: v.4.1 Dec 2018 – Made available without liability by Jamie King, Website management services (we have added to and edited from this document)

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